The Selling Systems & Effectiveness Assistant will assist in managing sales systems and business processes. He/she will conduct sales system troubleshooting to ensure business continuity, and; contribute in improving sales systems to help the Company achieve its sales targets and KPIs. His/her role will not be limited to the following:
- Conduct regular reconciliation of sales reports vs. different data sources to ensure accuracy of output.
- Provide adhoc sales reports
- Review and streamline existing sales and distributor processes in field and in headquarters to ensure efficiency & productivity; and ensure alignment with other functional business processes
- Conduct Sales Systems & KPI Training
- Process update requests of critical and non-critical reference data in the system.
- Contribute to master data governance and conduct periodical upkeep to ensure it is in place, reviewed and updated regularly.
- Design, test and implement adhoc forms and other key changes in the system.
- Manage all incidents, act as level 1 support for basic to advanced troubleshooting and reassign to different functions as necessary.
- Conduct periodic reviews of user access matrix and authorize user access to ensure data confidentiality.
- Conduct upkeep of sales and sales systems database and files repository to ensure they are up to date and organized.
Qualifications
- Candidate must possess at least Bachelor's/College Degree in Computer Science/Information Technology or equivalent.
- At least 1 Year(s) of working experience in the related field is required for this position.
- Proficient in the use of MS Office, Microsoft SQL, business process mapping
- With high understanding of business processes
